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How to Use 9-1-1

City of Roseville Fire DepartmentCall 9-1-1 first in a medical emergency. Serious medical emergencies are time-sensitive and seniors often call a family member first. This delays medical care.
Medical emergencies include:

  • Trouble Breathing
  • Heart Attack
  • Stroke
  • Major Falls

Paramedics need to know specific information about you during an emergency. Download and complete our patient information full-sized and wallet-sized card and keep it in a convenient location should you need it. Have the following information readily available:

  • medical conditions you have
  • medications you're taking and how much
  • allergies you suffer from
  • date of birth, emergency contact and telephone number
  • health card number

Help save critical time by:

  • Putting animals in another room
  • Turning on lights
  • Ensuring your house number can be seen easily
  • Unlocking and opening the front door
  • Clearing a path to the patient, both inside and outside - leave room for the ambulance in the driveway if possible.

In an emergency, always call 9-1-1.