About the Department


  Business Hours
Monday - Friday 
7 a.m. - 5 p.m.

Customer Service 
To help provide our customers with high quality customer service, the IT Department has adopted this customer service pledge.
The Information Technology Department (IT) is an award-winning organization that is the centralized provider of technology solutions to the City of Roseville. The department provides essential infrastructure services such as data storage and Internet connectivity; hardware and application deployment, support and maintenance; project management services; information security services; and a governance model for aligning city goals, allocation of funds, and technology enablement.
Customer Service Survey

2010/2011
2011/2012
2012/2013

Organization
The Information Technology (IT) Department maintains and administers all City business technology. The IT team is dedicated to providing excellent customer service and enabling efficient City government. The department is comprised of three major functions with seven divisions.

Mission Statement

Through our leadership, expertise and strategic partnerships, we deliver innovative, cost effective technology solutions to support city wide operations and provide excellent service to the community.


Vision
  • Leaders in technology for Roseville
  • Strategic partners working together to succeed
  • Collaborative work environment
  • Flexible and agile to meet business needs with innovation

    Core Values
  • Valued Partnerships - we appreciate people and are committed to relationships and teamwork based on integrity, trust and respect.
  • Excellent Service - we strive for continuous improvement and efficiency. We emphasize communication and will listen.
  • Innovation - we embrace new ideas and will anticipate and adapt to change for success.
  • Superior Results - we desire success through quality, value, safety, security, high performance and accountability.