Mobile


Mobility / Mobile Applications

Initiatives / Accomplishments in Place

A mobile workforce is increasingly becoming an essential part of how Roseville staff operate. To reach decisions, build relationships, manage finances, and drive strategic value—even with today’s tight resources—mobile workers need the freedom to move beyond agency walls without leaving behind the resources they need to be effective. We understand the benefits and importance in being able to do anything, anywhere, and on whatever device is most convenient—including personal devices, laptops, to the latest tablets and smartphones. Which is why this is one of the 10 initiatives outlined in the Technology Strategic Plan. This initiative focuses on a series of strategies and associated projects to capitalize on trends in newer technologies that untether the City’s workforce from desktop machines and facilitate mobility. In addition, this initiative strives to increase the opportunities for interacting with the public through mobile technologies.

Below are just a few of the many projects/initiatives we have in place and priorities we have in the coming months:

  • VPN Connectivity
  • 2014
  • Standardization - Bus App/Architecture
  • 2014
  • Standardization - Mobile Applications
  • 2014
  • Enterprise File Sync & Share
  • 2014
  • RFID Technology Implementation
  • 2015
  • Desktop to Tablet Deployment
  • 2015
  • Bring Your Own Device (BYOD)
  • 2016
  • Improved City Wireless Infrastructure
  • 2016
  • Telecommuting
  • 2016
  • Wearable Technology
  • 2016
  • Virtual Device Interface
  • 2016
  • Stipend – Taxable, “ Subsidized“ – Deductible
  • 2016

     

    Initiatives / Accomplishments in the Last Year

    In an ongoing effort to standardize and clean-up City addressing, our Finance Department and Information Technology Department partnered together to resolve longstanding address issues within our Utility Billing System.

    An ArcGIS Online mobile application was implemented by the GIS and Analytics team. The Meter Reader team used Panasonic Toughbooks in conjunction with the mobile app to spatially locate meters in the field. They next placed a point, or if a point already existed moved it to their X,Y coordinate. The data was processed back in the office, and a new standardized address was assigned based on the new location of the meter(s).

    The end goal of this effort is to clean the Utility Billing addressing so that it can be easily migrated to our enterprise address repository in the GIS.

    Additionally, our Public Works Department partnered with IT on developing a solution to collect sign inventory along bike trails. They also wanted to take a photos of the signs while collecting. The Collector for ArcGIS mobile application was selected as the solution to help them with their sign inventory.
      


    Between June-July 2015 a City staff collected over 530 new bike signs and snapped over 560 bike sign photos using Collector for ArcGIS. An iPad was used to collect and take the photos of the signs. The intern had never used Collector before but because of this simple out-of-the-box approach very little training was needed to get him going.

    The data and photos collected by the Public Works Department will help office and field staff make better informed decisions in future asset management efforts.


    Status of City Initiatives (next 12 - 18 months)

    II-3. Select the status for each city item/ area below:
    No Plans to Use/ Deploy
    No Plans, but Considering/ Under Discussion
    Definite Plans to Procure/ Deploy/ Upgrade in next 12-18 mos.
    In Use Now
    II-3.1 Mobile Device Provision to employees        X
    II-3.2 Mobile Device
    Management
           X
    II-3.3 BYOD for Employees        X
    II-3.4 Mobile First Strategy        X
    II-3.5 Other (describe below)        

    The City of Roseville has had a Mobile Strategy for a couple of years. Our MDM is Citrix XenMobile. We have had MDM since 2012. In 2012 we also implemented a BYOD policy (reference document/policy). Over the course of the last five years we have implemented new mobile strategies, policies and MDM. Our goal is to continue monitoring options and determining the best selection for the City.

    We currently are evaluating options through Microsoft that allow us leverage our current Office 365 agreement and products available through the Microsoft Enterprise Mobility Suite. With the Microsoft Enterprise Mobility Suite we can expand our mobile environment and increase the security monitoring.

    We could benefit from many of the following features:
  • Single sign-on to any cloud and on-premises web app
  • Identity Protection - consolidated view into risk detection and potential vulnerabilities
  • Multi-Factor Authentication “MFA” for Cloud or on-premises applications
  • Microsoft Identity Manager “MIM”
  • Self-Service Password Reset “SSPR”
  • Self-Service Group Management
  • Advanced security reports and alerts – New Feature Machine learning-based reports to show anomalies and inconsistent access pattern
  • Azure Intune for Mobile Device Management