Job Details


Position Title:Senior Network Analyst (Senior I.T. Analyst)
Reference Number:13.046
Division:General Staffing
Contact Name:Human Resources
Contact Email:humanresources@roseville.ca.us
Contact Phone:916-774-5475
Contact Fax:916-774-5350
Position Description:OPEN/PROMO EXAM: 13.046
DATE OPENED: 10/10/2013

SENIOR NETWORK ANALYST
(Senior IT Analyst)

SALARY: $5,734 to $7,684 MONTHLY (26 PAY PERIODS ANNUALLY)

FINAL FILING DATE: We are accepting applications until 5:00 P.M., on Thursday, October 31, 2013

TENTATIVE TEST DATE: Oral Interview – November 20, 2013

SUPPLEMENTAL QUESTIONNAIRE
IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL APPLICATION. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION
The Human Resources Department is accepting applications for the position of Senior Network Analyst (Senior IT Analyst) in the Information & Technology Department. This position will require knowledge of logical and physical network design; LAN/WAN network hardware and software; data communication concepts and principles; network security policies and techniques; and network documentation, configuration, maintenance, and diagnostic procedures. The normal work schedule will be Monday through Friday from 8:00 a.m. to 5:00 p.m. A flex schedule may be available.

DEFINITION
To plan, organize and coordinate the implementation of an assigned information technology area such as development, internet, network, network security, systems administration, and telecommunications; to manage related operational data processing systems; and to perform a variety of professional and technical tasks related to assigned responsibilities.

DISTINGUISHING CHARACTERISTICS
The Senior Information Technology Analyst is the advanced journey level in the Information Technology Analyst class series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series and provide technical and functional supervision over professional and technical personnel.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from an Information Technology Program Manager.

Exercises technical and functional supervision over assigned professional and technical personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Plan, prioritize, and review the work of personnel assigned to an information technology function.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in evaluating the activities of staff, recommending improvements and modifications.
• Provide and coordinate staff training; work with employees to correct deficiencies.
• Provide and/or ensure follow up on trouble calls/tickets; correspond with or meet customers as needed to understand and resolve concerns.
• Perform the most difficult and complex work related to assigned information technology area.
• Participate in strategic planning efforts with respect to improving information technology service delivery.
• Research technical details related to assigned information technology area; produce documentation and detailed drawings.
• Configure, test, evaluate and implement equipment and systems.
• Coordinate and monitor operational systems according to assigned area.
• Evaluate operations and activities of assigned support area; recommend improvements and modifications; prepare various reports on operations and activities.
• Participate in the development of Requests for Proposal; assist with the selection and oversight of consultants and vendors.
• Participate in budget preparation and administration for assigned projects.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:


• Principles and practices of information technology systems and functions related to area of assignment.
• Project management methodologies.
• Advanced principles and practices of systems and procedures analysis and design.
• Standards and methods related to computerized data systems analysis and use.
• Principles and practices of technical and functional supervision and training.
• Written documentation methods related to highly complex technical work.

Ability to:

• Plan, organize and coordinate implementation of an assigned area of information technology systems implementation and maintenance.
• On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Interpret and explain pertinent information regarding City standards, policies, and procedures related to information technology.
• Monitor performance of various operating systems; develop and modify operating systems and database scripts; document system methods and changes.
• Effectively manage the more complex projects.
• Effectively lead cross-functional teams.
• Prepare a variety of reports and maintain accurate records and files.
• Communicate clearly and concisely, both orally and in writing.
• Maintain confidentiality as necessary.
• Work weekends, evenings or standby, as required.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

• Three years of responsible experience performing duties similar to that of an Information Technology Analyst II with the City of Roseville. Experience with networks and network security is strongly desired.

AND

Training:

• Equivalent to a Bachelor’s degree from an accredited college or university in computer science, information systems, GIS, or a related field.

License or Certificate

• Possession of, or ability to obtain, a valid California driver’s license.

SUPPLEMENTAL QUESTIONAIRE

1. How many years of experience do you have managing and supporting hardware such as switches and routers? Only mark one box.

_ No experience
_ At least one month of experience but less than 24 months
_ 24 months but less than 36 months
_ 36 months but less than 48 months
_ 48 months but less than 60 months
_ 60 months or more


2. How many years of experience do you have managing and supporting layer 2 protocols and configurations such as Ethernet, Spanning Tree, or VLANs? Only mark one box.

_ No experience
_ At least one month of experience but less than 24 months
_ 24 months but less than 36 months
_ 36 months but less than 48 months
_ 48 months but less than 60 months
_ 60 months or more

3. How many years of experience do you have managing and supporting EtherChannel? One mark one box.

_ No experience
_ At least one month of experience but less than 24 months
_ 24 months but less than 36 months
_ 36 months but less than 48 months
_ 48 months but less than 60 months
_ 60 months or more

4. How many years of experience do you have managing and supporting layer 3 routing protocols such as EIGRP? One mark one box.

_ No experience
_ At least one month of experience but less than 24 months
_ 24 months but less than 36 months
_ 36 months but less than 48 months
_ 48 months but less than 60 months
_ 60 months or more

5. How many years of experience do you have with network services like Multicast or QoS? Only mark one box.

No experience
At least one month of experience but less than 24 months
24 months but less than 36 months
36 months but less than 48 months
48 months but less than 60 months
60 months or more

6. How many years of experience do you have using network tools such as Protocol Analyzers or Sniffers? Only mark one box.

_ No experience
_ At least one month of experience but less than 24 months
_ 24 months but less than 36 months
_ 36 months but less than 48 months
_ 48 months but less than 60 months
_ 60 months or more

7. How many years of experience do you have managing and supporting security systems, programs, and tools such as RADIUS/TACACS, or Access Control Lists? Only mark one box.

_ No experience
_ At least one month of experience but less than 24 months
_ 24 months but less than 36 months
_ 36 months but less than 48 months
_ 48 months but less than 60 months
_ 60 months or more

8. How many years of experience do you have managing and supporting firewalls? Only mark one box.

_ No experience
_ At least one month of experience but less than 24 months
_ 24 months but less than 36 months
_ 36 months but less than 48 months
_ 48 months but less than 60 months
_ 60 months or more

9. How many years of experience do you have managing and supporting tools such as IPS/IDS? Only mark one box.

No experience
At least one month of experience but less than 24 months
24 months but less than 36 months
36 months but less than 48 months
48 months but less than 60 months
60 months or more

10. How many years of experience do you have managing and supporting Remote Access tools like SSL VPN, Client VPN, or Point-to-Point VPN? Only mark one box.

_ No experience
_ At least one month of experience but less than 24 months
_ 24 months but less than 36 months
_ 36 months but less than 48 months
_ 48 months but less than 60 months
_ 60 months or more

11. How many years of experience do you have with project team leadership? One mark one box.

_ No experience
_ At least one month of experience but less than 24 months
_ 24 months but less than 36 months
_ 36 months but less than 48 months
_ 48 months but less than 60 months
_ 60 months or more

12. When interviewing a client for a new network deployment, what questions do you typically ask to ensure that the deployment meets the clients’ current or future needs? In addition to listing the questions you would ask, please specify the intended objective of each question.


13. Your network contains a T-1 link between two Cisco 2800 series routers. What are all of the configuration options that can impact the successful operation of this link? Your answer should address OSI model layers 1, 2, and 3.


SELECTION PROCESS
Applications will be screened to the most qualified candidates. Those candidates will be invited to an oral interview exam weighted 100%. Scores earned from the oral exam will establish the Employment List. Candidates within the top five ranked scores will be certified to the department for final consideration. Final appointment is contingent upon a check of past employment references, passing a City-paid pre-employment medical exam, a drug and alcohol screening test, and a fingerprint check.
Job Status:Regular / Benefitted, Salary
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