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Human Resources Technician
Monthly (26 PAY PERIODS ANNUALLY)
FINAL FILING DATE:
Regular and Qualified City of Roseville employees
may submit an application to Human Resources by 5:00 pm on Thursday, October 31, 2013.
Temporary employees are not eligible to apply.
TENTATIVE TEST DATE:
Oral Interview: November 18, 2013
IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.
The Human Resources Department is accepting applications for the position of
Human Resources Technician
in Human Resources. The normal work schedule will be Monday through Friday, 8 a.m. to 5 p.m. A flex schedule may be available.
To perform a variety of responsible technical duties in support of human resources functions including recruitment and selection, benefit administration, payroll administration and training; to receive and respond to questions and inquiries from the public, other City departments and outside agencies; and to assist with a variety of special projects.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Human Resources Analyst or Human Resources Manager.
EXAMPLES OF ESSENTIAL DUTIES
- Duties may include, but are not limited to, the following:
• Perform technical human resource activities related to compensation, recruitment, benefits administration, payroll, and training.
• Assist in the recruitment process; develop and post job announcements; review and screen applications; work with departments to develop and administer selection tools including written, and oral examinations and assessment centers; develop eligibility lists.
• Provide new employee orientation, ensuring completion of required paperwork; respond to employee questions regarding benefits and City policies and procedures; conduct exit interviews with department employees.
• Participate in the administration of City benefits including the City’s open enrollment process, making changes to employee benefits, and receiving and responding to questions regarding benefits.
• Prepare, present or coordinate for the conduct of mandatory and non-mandatory training for City staff; develop, promote, and present training promotional materials and respond to inquiries regarding available training; set-up and manage users in learning management system; track training; provide advice to other City departments and troubleshoot system issues.
• Participate in the development of the City’s volunteer program; maintain volunteer website and work with community groups looking for volunteers and provide advice on the use of the City’s volunteer website and program activities; coordinate activities for the City’s Volunteer Action Team; organize and coordinate volunteer recognition activities; assist City departments with volunteer recruitments and tracking.
• Conduct ergonomic assessments for City employees; make recommendations and oversee implementation regarding ergonomic solutions.
• Ensure the City is in compliance with Cal-OSHA and Fed-OSHA regulations; research, recommend, and implement policies, procedures and training to comply with adopted regulations.
• Develop and present new training materials; ensure compliance with mandated training.
• Monitor the use of City employee leave, ensuring the correct coding of leave; coordinate with payroll for changes and corrections; run reports of excessive leave usage; receive, and review leave without pay to ensure compliance with City policies and procedures.
• Monitor temporary employee and retiree annuitant hours to ensure maximum hours are not exceeded and that employees are enrolled/unenrolled in benefits based on hours worked.
• Administer the City’s performance evaluation system, tracking and reporting when performance evaluations are due; provide advice to supervisors and managers on the use of the City’s performance evaluation system.
• Create and promote wellness initiatives, including wellness topics, wellness seminars and wellness challenges; oversee and promote the City’s Wellness Center; oversee and maintain exercise facilities.
• Respond to requests for documentation related to human resources and risk management activities; assist employees and departments with the interpretation of City policies, procedures, and MOU language.
• Maintain and update HRIS system to reflect step increases and certification pay; audit payroll input and prepare a variety of payroll related reports for internal and external purposes.
• Perform technical duties related to area of assignment including interpreting, analyzing, and determining compliance and acceptance of information and materials; prepare documentation of results.
• Perform data collection, compilation and analysis in the conduct of studies, special projects, administrative, and human resources related functions; prepare draft reports and technical documents.
• Assist with selection activities; develop and post job announcements; assist department managers with the selection of interview questions; coordinate and participate on interview panel.
• Compile and develop information for special studies and reports from a variety of resources; complete various special projects that include the coordination, research and development of systems and procedures.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related work as required.
• Basic principles and practices of human resources administration, policies and procedures.
• Practices and techniques of benefit administration, recruitment and selection, training and payroll administration.
• Ergonomic standards and assessments.
• Cal-OSHA and Fed-OSHA rules and regulations.
• Applicable federal and state fair employment laws, rules and regulations.
• Principles of effective customer service.
• English usage, spelling, punctuation and grammar; business correspondence.
• Modern office equipment and procedures including use of word processing, database, and spreadsheet applications.
• Interpret and apply policies, laws and rules related to the administration of human resources programs.
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Interpret, apply and explain rules, regulations and laws.
• Maintain confidentiality of work.
• Plan, coordinate and organize work to meet deadlines that includes accuracy, thoroughness, and attention to detail.
• Compile and maintain complex and extensive records to include statistical records; complete staff reports for oral and written communications.
• Work with sensitive and confidential information.
• Review documents for completeness and follow appropriate steps for the retention of records, files and documents.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
Experience and Training
• Two years of responsible clerical/administrative support; public agency experience in human resources or risk management is preferred.
• Equivalent to an Associate’s degree with college course work in human resources, business administration, risk management or a related field. A Bachelor’s in a related field may be substituted for an Associate’s degree and the two years of the required experience.
License or Certificate
• Possession of, or ability to obtain, a valid California driver’s license.
1. Describe your customer service experience.
2. Describe your experience interpreting rules, regulations, policies, and procedures.
3. Describe a situation when you had to give someone news that wasn’t received well. How did you handle it?
4. What types of software are you familiar with? Rate your proficiency with each on a scale of 1-5; 1 would be considered a novice and 5 would be considered an expert.
5. Describe your experience performing Human Resources or Risk Management functions.
6. Tell us about a successful team of which you were a member. What was the most outstanding characteristic of that team? How did you contribute to the success of that team?
Applications will be screened to the most qualified candidates. Those candidates will be invited to an oral interview exam weighted 100%. Scores earned from the oral exam will establish the Employment List. Candidates within the top five ranked scores will be certified to the department for final consideration. Final appointment is contingent upon a check of past employment references, passing a City-paid pre-employment medical exam, a drug and alcohol screening test, and a fingerprint check.
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