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Permit Technician I
PERMIT TECHNICIAN I
SALARY: $3,733 to $5,252 monthly (26 pay periods annually)
FINAL FILING DATE: We are accepting the first 100 qualified applications or closing at 5 pm, January 23, 2017 whichever occurs first.
IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.
The Human Resources Department is accepting applications for the regular and Full-time position of Permit Technician I in the Development Services Department. The normal work schedule is Monday through Friday, 8 –5 pm.
The City of Roseville promotes a no smoking atmosphere.
To perform responsible administrative and technical support work in one or more specialized area of Development Services; to provide information and direction to the public on planning, engineering and building issues, processes and requirements at the development services/permit center counter; to receive, review, route, process and plan check minor applications and permits; and to research community development issues.
This is the entry-level class in the Permit Technician series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Permit Technician I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.
SUPERVISION RECEIVED AND EXERCISED
Receives immediate supervision from an assigned supervisor; and technical and functional supervision from a Senior Permit Technician.
EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:
• Provide information and direction to the public at the counter, via phone, email, and written correspondence related to the City’s development and permit process including planning, building, and engineering, zoning issues, codes, standards, ordinances, and guidelines.
• Review applications, documents and plan submittals to assure accuracy and compliance with pertinent and established criteria; log-in and coordinate routing of various plans and permits to appropriate departments.
• Perform minor plan checks; issue minor planning, engineering and building permits.
• Calculate permit and mitigation fees and provide fee estimates as requested.
• Access, enter and update computerized plan check data entry and tracking systems and provide information to the public relating to the status of projects and permits.
• Prepare reports, memos and letters pertaining to development review and permitting; collect, record and balance permit-related monetary transactions.
• Research, compile and analyze data for special projects and various reports.
• Maintain manuals and update resource materials.
• Recommend and participate in implementation and improvement of policies and procedures.
• Create and update a variety of forms.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service
• Perform related work as required.
• Principles and practices of land use and construction permitting.
• Organization and operation of the City and outside agencies involved with development approvals and coordination.
• Research techniques, resources and sources of information related to community development.
• Customer service principles and public relations techniques.
• Office software applications.
• English usage, spelling, grammar and punctuation.
• Business letter writing and report preparation.
• Learn, interpret, apply and explain basic local, state and federal regulations and standards related to land use.
• On a continuous basis, learn and understand all aspects of the job.
• On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Read and understand general construction plans, maps, and specifications to assure accuracy.
• Establish and maintain cooperative relations with those contacted during the course of work.
• Communicate clearly and concisely, both orally and in writing.
• Analyze situations carefully and adopt effective courses of action.
• Research, compile analyze, interpret and prepare a variety of statistical and administrative reports.
• Prepare correspondence and memorandums.
• Conduct routine analytical studies; problem solve.
• Make accurate mathematical calculations.
• Use a personal computer and software; plan and organize workload.
Experience and Training
• Two years of increasingly responsible administrative or technical experience that involves extensive public contact preferably related to community development.
• Equivalent to an Associate’s degree from an accredited college or university. Major course work in building inspection, urban planning, architecture, landscape architecture, engineering, or related field is preferred.
License or Certificate
Possession of a valid California Driver’s License upon date of appointment.
1. Your responses to questions 2-5, the applicant’s education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the “Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored. I understand and agree with the above instructions.
2. How many years of experience do you have performing administrative or technical duties that involve extensive public contact, preferably with a public agency?
- Less than 2 years
- 2-3 years
- 3-4 years
- 4-5 years
- 5+ years
3. Please describe your overall approach and philosophy toward customer service.
4. Please describe your experience, if any, working with Accela Automation or other public agency permitting software platforms.
5. Please list any International Code Council (I.C.C.) certifications or training you have obtained that have prepared you for this job. Please list the year obtained and applicable expiration dates.
All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Please note that applicants who meet minimum qualifications will be required to respond to an online Criminal Conviction Questionnaire sent via e-mail. Failure to respond to this questionnaire within (5) five calendar days of the e-mail notification will result in your application not being considered further. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.
THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.
Regular / Benefitted, Salary
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