Job Details

Position Title:Police Services Administrator - Communications
Reference Number:12.033
Division:General Staffing
Contact Name:Human Resources
Contact Phone:916-774-5475
Contact Fax:916-774-5350
Position Description:SALARY:  $5,800 to $7,773 MONTHLY (26 PAY PERIODS ANNUALLY)


TENTATIVE TEST DATE: Oral Interview – December 14, 2012

The Human Resources Department is accepting applications for the position of Police Services Administrator in the Police Department. The normal work schedule will be Monday through Friday from 8:00 a.m. to 5:00 p.m. A flex schedule may be available.

To plan, organize and direct the activities of the Communications or Records section within the Police Department; to coordinate section activities with other divisions or departments; and to provide highly responsible technical support to senior Police management.

Receives general direction from a Police Captain.

Exercises direct supervision over assigned supervisory, professional, technical and clerical personnel.

EXAMPLES OF DUTIES - Duties may include, but are not limited to, the following:

• Recommend and implement section goals and objectives; establish performance standards and methods for the communications or records and property section; develop and implement policies and procedures.

• Plan, develop, and oversee the work of staff involved in communications or records and property operations.

• Evaluate operations and activities of assigned section; implement improvements and modifications; prepare various reports on operations and activities.

• Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for records or communication services; monitor and control expenditure.

• Participate in the selection of staff; coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed.

• Oversee and coordinate the design, implementation, maintenance, and administration of police communications or records and property systems, including related automated systems; coordinate with the City’s information technology staff to ensure effective integration of police and other information systems.

• Prepare grant applications related to law enforcement technology; administer grants and meet compliance requirements.

• Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.

• Perform related duties as assigned.

• If assigned to Records section, serve as official Custodian of Records as related to police activities and appear in court, as required, in this capacity; ensure compliance with state and federal records reporting requirements.


Knowledge of:

• If assigned to the Communications section, principles and practices of current communications practices used in municipal law enforcement, including computer aided dispatch.

• If assigned to the Records and Property section, principles and practices of current records management practices and property control used in municipal law enforcement including police records management systems.

• Pertinent local, State, Federal rules, regulations and laws.

• Modern office procedures, methods and computer equipment.

• Principles and practices of research analysis and management.

• Budgeting procedures and techniques.

• Principles and practices of supervision, training and performance evaluation.

• Principles and practices of work safety.

Ability to:

• Organize, implement and direct the records and property or communications section operations/activities.

• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.

• On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds of less.

• Interpret and explain pertinent City and department policies and procedures.
• Assist in the development and monitoring of an assigned program budget.

• Develop and recommend policies and procedures related to assigned operations.

• Establish and maintain effective working relationships with those contacted in the course of work.

• Communicate clearly and concisely, both orally and in writing.

• Supervise, train, and evaluate assigned staff.

Experience and Training


• Five years of increasingly responsible experience in law enforcement support activities, including two years of supervisory responsibility.


• Equivalent to a Bachelor's degree from an accredited college or university with major course work in police science, business or public administration or a related field.

Personal Attributes
The ideal candidates will possess the following additional characteristics, competencies, and style:

• Outstanding leadership skills; visionary with a strategic mindset.

• Effective manager of people; can delegate appropriately.

• Able to hold people accountable while creating an environment for success.
• Strong fiscal intelligence; able to manage finances in a challenging economy.

• Exceptional organizational skills with a strong understanding of the functions/processes of a communications center.

• Effective negotiation and conflict resolution skills.

• Able to cultivate and mentor staff; succession planning focus.
• Political acumen and sophistication; brings a professional approach.

• Excellent decision-making and change management abilities.

• Strong communication skills.
• Flexible, unbiased, compassionate and has a strong sense of ethics both personally and professionally.

License or Certificate

• Possession of, or ability to obtain, a valid California driver’s license.

Applications will be screened to the most qualified candidates. Those candidates will be invited to an oral interview exam weighted 100%. Scores earned from the oral exam will establish the Employment List. Candidates within the top five ranked scores will be certified to the department for final consideration. Final appointment is contingent upon a check of past employment references, passing a City-paid pre-employment medical exam, a drug and alcohol screening test, and a fingerprint check.

Job Status:Regular / Benefitted, Salary
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