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|A handful of Roseville utility customers reported receiving calls from someone claiming that they were from Roseville Electric, and were on their way to disconnect their electricity due to a late payment. The callers demanded payment in the form of Money Pak card account numbers (cash gift cards) to keep the power on. This is a scam. Please visit the Finance Utility Billing page for more information.|
|Roseville continues to make progress toward meeting its community water use reduction goal of 20 percent, reducing water use in the month of July by 17.4 percent as compared to 2013. This brings the cumulative water use reduction achieved by Roseville since January 2014 to 18.2 percent.|
During this time of year, 50 percent of a typical home’s water use is for outdoor irrigation. You can reduce your outdoor water use significantly by simply taking 15 short minutes to step outside and do these three things:
It's crunch time!
Hot weather is here and will be here for several more weeks. This normally means increased water usage outside to keep landscapes looking good. But this is certainly not a normal year. We are in the grips of a record-breaking, multi-year drought. Folsom Lake levels are dropping.
You can reduce your outdoor water use significantly in 15 short minutes.
|At “Disassemble It! Explore It! Rebuild It!” summer camp, the Roseville Utility Exploration Center will enable 12-17 year old makers to repurpose electronics, learn to solder circuit boards, assemble speakers and visit Sims Recycling Solutions to introduce advanced manufacturing careers with support from the Sierra College STEM Collaborative.|
|Due to increasing costs of securing our water supply and decreasing revenues due to lower water use, the City of Roseville is implementing a temporary 15% rate adjustment in the form of a drought surcharge to be included on water billings as of June 15, 2014. |
This adjustment will be applied only to customer's water usage. The cost to the average residential water customer will be about $2.
|Due to persistent drought conditions, the City of Roseville has announced mandatory water use restrictions of 20 percent for its residential and commercial water customers effective immediately. |
The water use reductions also require commercial water customers to reduce their outdoor irrigation by 30 percent, bans the washing of cars without a water nozzle or without going to a commercial car wash, prohibits washing of hardscape surfaces unless for health and safety purposes, and prohibits water waste.
“Although our recent storms were welcome, we are still in a drought and the coming months may prove to be challenging with the record low precipitation and snow pack that we have received,” said Ed Kriz, Environmental Utilities Director.
|Due to increased precipitation in recent weeks, the City of Roseville has turned off its groundwater wells. They will remain off until further notice.|
"Balancing the water supplies we have available from these latest storms against the cost to operate the groundwater wells, we feel we can suspend the use of the wells for now," said Roseville Environmental Utilities Director Ed Kriz.
|As a community we are facing one of the driest years on record. The water level of Folsom Lake, Roseville's primary water supply source, is at a historic low. Governor Jerry Brown has declared a statewide drought emergency.|
To help Roseville achieve sustainability in the upcoming months we are asking our community to voluntarily reduce residential and commercial water use by 20 percent.
Our customers efforts to conserve during these dry times is critical in helping us maintain our already low water supply. Most residents and businesses receive their water from the City of Roseville and the customer links below relate to City water customers. Some Roseville residents in Stoneridge and in a small area north of Stanford Ranch Road and east of Highway 65 receive their water from the Placer County Water Agency, some Roseville residents east of Sierra College Boulevard receive water from San Juan Water District, and some Roseville residents on the border of Citrus Heights receive water from the Citrus Heights Water District. For those customers, please contact those agencies with questions related to your home or business water usage and water-conservation programs they offer to customers.
Here's what you can do to save water.
|Customers served water by the City of Roseville have received an automated phone message from a regional mass-notification system with the caller ID (999) 999-9999 either Thursday, January 23 or Friday, January 24 with notification of groundwater well activation. |
When you receive a call, answer it and once you’ve heard the message, press 1 to acknowledge receipt of the call. This will ensure you are not called repeatedly.
If you would like to report problems with the mass-notification system, please email firstname.lastname@example.org and describe the issue and the phone number involved.
|Watch the water supply update presentation from the January 8, 2014 City Council meeting by Environmental Utilities Director Ed Kriz.|
|The City of Roseville is calling for a voluntary 20 percent reduction in water use by its residents and businesses. The call for the voluntary water use reduction comes during an unprecedented period of dry conditions that have significantly depleted the water available from Folsom Reservoir, Roseville's main water supply. |
To help with the voluntary 20 percent water use reduction, the City of Roseville is offering these water efficiency tips:
1. Residents and businesses should monitor water use on their utility bill. An easy way to do this is to sign up for the city’s Water Insight online program at www.roseville.waterinsight.com.
2. Reduce irrigation – shut off outdoor irrigation and only water if landscape becomes stressed.
|With, recent snow surveys pointing to drier conditions, the City of Roseville is urging residents to check their sprinklers each month for water-wasting problems and make repairs within 48 hours.|
The City of Roseville recommends that residents designate a day each month to check their sprinklers. See how.
|The Materials Recovery Facility, where the material from your One Big Bin, is processed, was recently featured on KVIE's Rob on the Road show. See how recycling happens in Roseville. Watch.|
|Recycling your leftover paint in California just got much more convenient! Friday, October 19, 2012, marked the first day of California's Paint Stewardship Program, kicking off with 335 retail collection sites, representing almost half of the statewide goal of 750 permanent collection sites in the state approved Paint Stewardship Plan. |
PaintCare is the non-profit stewardship organization set-up by the paint producers who will design and operate the collection program.
To find a location in Roseville.... http://www.paintcare.org/california/search-ca.php
|Recently, the City of Roseville has seen an increase in recyclable materials being stolen from city recycle bins located at collection points in Roseville. Recyclables collected at these recycle sites generate revenue that helps cover collection and disposal costs; which ultimately helps keep your utility rates low. Stealing recyclables from these bins is against the law and ultimately impacts you, our customers.|
|¿Ha pensado cómo recicla Roseville? ¡Es fácil! Heche sus reciclajes en su bote de basura regular.|
|Environmental Utilities and Roseville Electric, the providers of electric, water, wastewater and solid waste utility services to Roseville's residents and businesses, recently launched a Facebook page to help customers stay connected. The page includes service updates, free money-saving programs, rebates and other helpful information that can save you time and money. Click this story and 'Like Us'.|
|EU Today is your connection to the latest issues, tips and information from the City of Roseville's Environmental Utilities Department. This semi-monthly newsletter includes topics such as water conservation, recycling, utility news and tips you can use at home to help the environment. Click here to get connected to EU Today.|
|As your community-owned utility provider, one of our top priorities is to keep your personal and financial information safe from scams and fraudulent activity. We follow procedures that regulate how we communicate with you, take payments and manage delinquent accounts, including the following...|