ADA (Americans with Disabilities Act) Transit Services


Accessible Service 
The seats closest to the front of the bus and near the door are reserved for elderly and disabled passengers.

Roseville Transit can transport passengers with mobility devices provided they can be loaded and secured safely. If we are unable to load and safely secure the passenger’s mobility devise the passenger may be denied service until they are able to substitute a mobility devise that we are able to load and secure safely.

All buses are equipped with ramps and the ability to “kneel” by lowering the front steps, making boarding easier. Please let the driver know if you need assistance. All buses are also equipped with securement areas. Assistance with passenger lifts, mobility device securement, and fare payment is available when necessary or upon request. For easier and faster securement, straps are available by calling 745-7560. You may also contact us for a mobility consultation.


Requesting Reasonable Modification
Individuals with disabilities may submit requests for modifications of Roseville Transit services or facilities by e-mail to transportation@roseville.ca.us, written mail to 401 Vernon Street, Roseville CA 95678, or by phone at (916) 774-5293. Please provide the requestors name, date, contact information and specific modification being requested, and staff will acknowledge receipt of the request within three (3) business days of receipt, and provide a written response within fifteen (15) business days of receipt of the request.


Information in Accessible Formats
Information on the website is available in accessible formats upon request. To obtain paper copies, as well as information regarding these accessible formats, call Alternative Transportation, at (916) 774-5293 or e-mail transportation@roseville.ca.us. Individuals with hearing impairments may contact the California Relay Service  by dialing 711 for assistance with the call. 


Roseville Paratransit Service
Roseville Transit Dial-A-Ride offers ADA Paratransit Service which operates as a complement to Local Service. It complies with the Americans with Disabilities Act. ADA certified individuals are entitled to:
-  Discounted fare for the ADA passenger and one companion
-  Personal Care Attendant, travels free of charge, if certified as such
-  Origin to destination service upon advance request, and if feasible, when assistance beyond the curb is necessary.

Read more. 


ADA-Related Complaints
You may submit ADA-related complaints by e-mail to transportation@roseville.ca.us, written mail to 401 Vernon Street, Roseville CA 95678, or by phone at (916) 774-5293. Please provide the complainant's name, date, contact information, and the specific ADA-related complaint being made, and staff will acknowledge receipt of the complaint within three (3) business days of receipt, and provide a written response within fifteen (15) business days of receipt of the complaint.


ADA Compliance
Learn more.


ADA Transition Plan & Pedestrian Master Plan
Learn more.

Bus trip planning assistance:
(916) or (530) 745-7560
TDD: (888) 745-7885

Order passes over the phone (with major credit card):
(916) 774-5293
TDD: (916) 774-5220

transportation@roseville.ca.us

401 Vernon Street (map it)