Will the Comverge device interfere with my air conditioner?
No. The device will never receive a signal from Roseville Electric Utility.
Should I remove the Comverge device?
There is no need to remove the device. Roseville Electric Utility will contact you to schedule an appointment for removal. Do not attempt to remove the device yourself.
Can I have my own HVAC technician remove the Comverge Device?
Yes, but Roseville Electric Utility will not provide reimbursement for the cost. If you choose to have a technician remove the device, please consider recycling it as electronic waste. There is no need to return the device to Roseville Electric Utility.
Do I need to do anything to opt out of the Power Partners program?
No, customers will automatically be unenrolled.
What if I am unsure if a Comverge device is installed?
Pictures of the Comverge device are included at the end of this FAQ.
How will I be contacted for removal of the device?
Roseville Electric Utility may contact customers by letter, phone, or email. Franklin Energy has been contracted by Roseville Electric Utility to provide professional removal of the existing devices.
Where can I find the $10 credit on my previous energy bill?
The credit was applied in August of each year and is listed as a “Power Partners Credit”.
What does the Comverge device look like?
Pictured below is the Comverge device, note the “City of Roseville” logo at the top of the front exterior panel:
The Comverge device is located next to your air conditioner condenser unit outside of your home, typically in the side or back yard. Comverge devices were installed on the wall next to the air conditioner condenser, or next to the condenser.
What if I have additional questions?
If you have any questions, please contact us at 916-797-6937 or by email
[email protected].