Protect Yourself

  • Only hire state-licensed contractors.
  • Any contractor performing $500 worth of work or more (includes labor and materials) must be licensed by the Contractors State License Board to work in California.
  • Don’t rush into repairs, no matter how badly they are needed.
  • Don’t hire the first contractor who comes along or be caught in high pressure sales tactics.
  • Ask to see the contractor’s “Pocket License” or their representatives “Home Improvement Salesperson” registration. Ask to see a photo identification to confirm their identity.
  • You can verify a contractor's license is in good standing on the Contractors State License Board website.


More Information

Roseville Electric Utility does not make endorsement or recommendations on any contractor found on any one of these links, and we do not manage our own preferred contractor network. However, there are resources you can use to find contractors in our area that may be able to help you with your energy efficiency projects.

  • SMUD Contractor Network
  • Better Business Bureau
    Many BBB Accredited Businesses are home contractors who want to make sure you know they are legitimate, trustworthy and dependable.
    Find one on the BBB's website.
  • Contractors State License Board
    There are about 300,000 licensed contractors in California. In addition to testing and licensing contractors, the Contractors State License Board also educates consumers about contractors and construction law, and investigates complaints against licensed and unlicensed contractors.
    More Information can be found on the Contractors State License Board website.

Be Aware

Improvement Scams

  • Door-to-Door
    Contractors or salespeople usually knock on your door with a story or a deal—they may even offer a free energy audit. Don’t be pressured into buying their product or service without doing your research.
  • High-Pressure Sales
    A fast-talking operator pushes you for an immediate decision about work, making it impossible for you to get competitive bids, check licenses or review references.
  • REU Recommendations
    Roseville Electric Utility recommends you don’t allow unsolicited contractors or salespeople into your home or business. Some contractors move around, keeping a step ahead of the law... and angry consumers.
    REU doesn’t send contractors to your home or business. Look out for contractors who claim to be working with REU. Ask to see REU photo identification to confirm their identity.

When in doubt, contact REU before you sign a contract.

10 Tips - Make Sure Your Contractor Measures Up

1. Hire only state-licensed contractors.
2. Check a contractor’s license number on the Contractors State License Board website or by calling (800) 321-2752.
3. Get at least 3 bids.
4. Get 3 references from each bidder and review past work in person.
5. Make sure all project expectations are in writing and only sign the contract if you completely understand the terms.
6. Confirm the contractor’s workers’ compensation insurance policy for employees, and ask about liability insurance to cover any property damage.
7. Never pay more than 10% down or $1,000 whichever is less. Don’t pay in cash.
8. Don’t let payments get ahead of the work.
9. Keep a job file of all papers relating to your project, including all payments.
10. Don’t make the final payment until you’re satisfied with the job.