Call us first. We will take care of the next step together.
If you experience sewer backup issues, contact your wastewater collections staff at (916) 774-5750 to evaluate the next step. This service is available, paid through the monthly rates for wastewater services.
We are available 24 hours a day, seven days a week.
Turn it off!
As a service, a crew will check to see if the backup
is in the city’s main or service. If it is, we will clear the blockage.
However, if the blockage is in the lateral serving the residence or
business, it is the resident's/business owner’s responsibility to clear
any blockage in their lateral line, which connects their property to the
City’s. If you are experiencing sewer issues, turn off washing machines, dishwashers, showers, and anything else that uses water.
Possible backup causes
Any issues related to your sewer can be a result of a number of things, including:
- Flushing things down the toilet that aren’t meant to be flushed
- Cooking grease that can build up on walls of your sewer lateral overtime
- Tree roots. Trees and shrubs need water, and their root systems seek water and eventually plug the pipe.